Who We Are
4Dor Logistics
Email: info@4dorlogistics.co.uk
Phone: 01582320213

We are the data controller responsible for your personal data.

What Data We Collect
We may collect the following personal information:

  • Contact details (name, email address, phone number)

  • Delivery information (pickup and drop-off addresses)

  • Payment data (securely handled by third-party providers; we do not store card details)

  • Account details (login credentials, preferences, if applicable)

  • Technical data (IP address, device type, browser, etc.)

How We Use Your Data
Your data may be used to:

  • Process and fulfill delivery orders

  • Communicate delivery updates or service changes

  • Provide customer support

  • Improve our platform and services

  • Comply with legal or regulatory obligations

Legal Basis for Processing
We process your data under the following lawful bases:

  • Contract: to deliver the services you've requested

  • Consent: for direct marketing or promotional emails (if opted in)

  • Legal obligation: to comply with regulatory requirements

  • Legitimate interest: to improve service quality and protect business operations

Data Storage and Security
We implement industry-standard safeguards to protect your data, including:

  • Encrypted communication and secure servers

  • Staff training and access restrictions

  • Routine data backups

We retain data only for as long as necessary, or as required by law.

Sharing Your Information
We do not sell your data. We may share it with:

  • Delivery drivers and logistics partners

  • Payment and IT service providers

  • Legal authorities (if required by law)

All third parties are GDPR-compliant and contractually obligated to protect your information.

Your Rights Under GDPR
You have the right to:

  • Access your personal data

  • Request correction or deletion

  • Object to or restrict processing

  • Request data portability

  • Withdraw consent at any time

  • File a complaint with a supervisory authority

To exercise these rights, email: info@4dorlogistics.co.uk

Cookies and Tracking
Our website may use cookies to:

  • Track user activity

  • Analyze usage data

  • Improve functionality and services

You can manage cookie preferences through your browser.

Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their privacy practices. Please review their policies separately.

Policy Updates
We may update this Privacy Policy occasionally. Updates will be posted on our website with a revised “last updated” date. Continued use of our services implies acceptance of the changes.

Contact Us
If you have any questions or concerns about how we handle your data:

Email: info@4dorlogistics.co.uk
Phone: 01582320213
Website: www.4dorlogistics.com