Terms and Conditions
Last updated: 21 July 2025
Welcome to 4Dor Logistics. These Terms and Conditions govern your use of our website, app, and delivery services. By using our services, you agree to these terms in full. If you do not agree, please do not use our services.
Services Provided
We offer nationwide, same-day delivery services to businesses and individuals. This includes real-time booking, tracking, and professional courier support.
Eligibility
Users must be 18 years or older or have legal guardian consent. Accurate and current details must be provided when placing orders. Use of our services for illegal purposes is strictly prohibited.
Booking and Payment
Deliveries must be scheduled through our official platform.
Pricing may vary based on location, weight, urgency, and other factors.
Full payment is required at the time of booking unless otherwise agreed in writing.
Delivery Terms
Pickup and delivery times are estimates and may be affected by external factors.
Customers must provide accurate delivery instructions and contact information.
We may refuse to transport prohibited or dangerous items.
Liability
We are not liable for delays caused by events beyond our control, including but not limited to weather, traffic, or mechanical issues. Our liability for lost or damaged items is limited to the declared value unless additional insurance is purchased.
Cancellations and Refunds
Orders canceled at least 2 hours prior to pickup may qualify for a refund.
No refunds for cancellations made within 2 hours of pickup.
Refunds must be requested via customer support.
Customer Responsibilities
Ensure all packages are securely packed and properly labeled.
Have someone available at pickup and delivery locations.
Notify us immediately of any changes to the delivery details.
Intellectual Property
All content, branding, and design elements on our website and materials are the property of 4Dor Logistics and may not be used without permission.
Governing Law
These Terms are governed by the laws of [Insert Jurisdiction]. Any legal disputes will be resolved in accordance with local law.
Changes to These Terms
We may update these Terms from time to time. Changes will be posted on our website with the updated date. Continued use of our services means you accept the new terms.
Contact Information
If you have any questions or concerns:
Email: support@4dorlogistics.com
Phone: 01582320213
Website: www.4dorlogistics.com